Terms of Service

Last updated: October 21, 2025

1. Acceptance of Terms

By accessing or using testagent.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

testagent.io provides AI-powered automated checkout testing for e-commerce websites. Our service uses artificial intelligence to simulate customer checkout flows and identify potential issues that could impact revenue.

3. User Accounts

To use our Service, you may need to:

  • Provide a valid email address
  • Create an account with accurate information
  • Provide your own Anthropic API key (BYOK model)
  • Keep your account credentials secure

You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes. You may not:

  • Test websites you do not own or have permission to test
  • Use the Service to perform malicious activities or attacks
  • Attempt to bypass rate limits or other restrictions
  • Reverse engineer or copy our Service
  • Use the Service in violation of any applicable laws

5. API Key Responsibility

When using the BYOK (Bring Your Own Key) model:

  • You are responsible for all costs incurred through your Anthropic API key
  • We are not liable for API usage charges
  • You must keep your API key secure and confidential
  • You should monitor your API usage through Anthropic's console

6. Pricing and Payment

Subscription fees are charged in advance on a monthly or annual basis. You agree to:

  • Pay all fees associated with your selected plan
  • Provide valid payment information
  • Authorize automatic renewal unless you cancel

We reserve the right to modify pricing with 30 days notice to existing customers.

7. Cancellation and Refunds

You may cancel your subscription at any time. Upon cancellation:

  • You retain access until the end of your billing period
  • No refunds are provided for partial months
  • Your data will be retained according to our Privacy Policy

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service is provided "as is" and we may:

  • Perform scheduled maintenance
  • Experience unplanned downtime
  • Modify or discontinue features with notice

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any lost revenue or sales from your website
  • We are not responsible for issues our tests fail to detect
  • Our total liability shall not exceed the amount you paid in the last 12 months
  • We are not liable for third-party API costs (e.g., Anthropic charges)

Important: Our service tests checkout flows but cannot guarantee detection of all issues. You remain responsible for your website's functionality and customer experience.

10. Intellectual Property

All content, features, and functionality of the Service are owned by testagent.io and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our content without permission.

11. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Test data and results may be stored according to your plan's retention period.

12. Termination

We may suspend or terminate your access to the Service at any time for:

  • Violation of these Terms
  • Non-payment of fees
  • Abusive or fraudulent behavior
  • Any reason with 30 days notice

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

15. Contact

If you have questions about these Terms, please contact us at:

Email: rakhi@testagent.io

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